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How can we help?

Short, plain guides to how SketchXFlow works — from your first design to publishing it, what things cost, and your account. Can't find it? Email support@sketchxflow.com.

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Common questions

Quick answers.

10 answers, each one complete on its own. Search them, or ask us directly.

  1. Yes. Every account starts with a one-time 150 free coins, enough for about 12 website designs with stock photos, with no card required. Paid plans start at $19 per month and add AI images and mobile design.

  2. No. You can make one website design without an account, and a free account adds a one-time 150 coins with no card required.

  3. No. Sign up or sign in in the same browser and the design you made as a guest moves into your account, ready to edit, download or publish.

  4. Press Undo in the editor's header, or Ctrl+Z (⌘Z on a Mac). To go further back, open History in the left rail and press Restore on the change you want to undo.

  5. No. Publishing to a sketchxflow.com address is free on every plan. Sites on the Free plan carry a small "Made with SketchXFlow" mark, which paid plans remove.

  6. Not on a published site yet. Download the design as a .zip from the Export menu and upload it to any web host your domain points at.

  7. Downloading your site as HTML (.zip), as a PDF, and for Figma is free on every plan. The Next.js project export is included on Starter and above, and pushing to GitHub or GitLab on Pro and above.

  8. Yes. A one-page audit is free without an account, three a day per visitor, with a score, every finding and its fix, and a shareable certificate. Multi-page audits are on Pro and above.

  9. Go to Account → Profile → Delete account, type your email (and password, unless you use Google) and press Delete permanently. Any paid plan is cancelled for you, so you won't be charged again. It takes effect straight away and removes your projects and data.

  10. Email support@sketchxflow.com. A person reads every message, and we aim to reply within one working day.

Still stuck? support@sketchxflow.com

Still stuck? Write to a person.

Email support@sketchxflow.com with a link to your project if you have one. We aim to reply within one working day, 10:00–19:00 IST.